What We Collect

When you contact us or submit a wholesale enquiry, we may collect your name, email, phone number, business name, and any information you share with us. We also collect basic usage data (pages visited, device, IP address) through cookies.

How We Use It

To respond to your enquiries and manage wholesale partnerships
To improve our website through analytics
To send updates, only with your consent
To comply with Malaysian law (PDPA 2010 & Amendment Act 2024)

Sharing Your Data

We do not sell your data. We may share it with trusted service providers (e.g. email or analytics tools) and with authorities where required by law. All parties are bound by confidentiality.

Your Rights

Under Malaysia's PDPA, you may access, correct, or request deletion of your data, and withdraw consent for marketing at any time. Contact us at info@nonagonroastery.com to exercise your rights.

Cookies

What We Use

Essential cookies — required for the site to work
Analytics cookies — to understand how visitors use the site (e.g. Google Analytics)

Your Choice

You will be asked for consent when you first visit. You can withdraw consent anytime via your browser settings. Disabling cookies may affect some site features.

Security & Retention

We take reasonable measures to protect your data. We keep it only as long as needed, typically up to 3 years for enquiry records. In the event of a data breach, we will notify the relevant authority as required by law.

Updates

We may update this policy from time to time. The effective date above reflects the latest version.